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Executive Oversight: What's the Optimum Number of Direct Reports?
Did you know that the President of the United States has approximately 50 direct reports at any given time? Between a personal team, the Executive Office, the White House staff, Cabinet members and a handful of people who have Cabinet-level status, our read more →
Embrace Your Niche
“The customer is always right.” This pulls some weight in our camp when it comes to customer service, but in reality customers shouldn’t dictate our business operations. They know what they want, but unlike many of the entrepreneurs that serve them, they read more →
Three Top Challenges Entrepreneurs Face and One Solution for Them All
As many as 75% of all businesses are sole proprietorships - just the entrepreneur and her vision taking on the world. Some pursue small business ownership because big businesses read more →
10 Tips for a Pain-Free Move
Two of our team members were recently faced with sneaking in a move between work, two book deadlines, end of summer vacations, camp, school and the day-to-day happenings of what we call life. So to help ourselves and you, we conducted an impromptu social read more →
Four Tips for Hiring a World-Class Executive Assistant
The days of the Mad Men-like secretary are gone. Miss Money Penny is no more. Administrative help is no longer about taking dictation, fetching coffee or stocking up on clean ties. Rather, if you want a successful hire, you must find someone with the read more →
Talking Trust with Stephen M.R. Covey
Muhammad Ali and The Beatles. Salvador Dali and Walt Disney. Andy Warhol and Alfred Hitchcock. Even Elvis Presley and Richard Nixon. Every now and then, you see a photo or read an article about a chance encounter between people like this and you can’t help read more →
Three Reasons Every Professional Should Carry a Notebook
Everyone who works with Gary Keller carries a notebook. In fact, new employees are presented with one on their first day. It’s not really optional behavior. Why? The best professionals adopt the mindset of a lifelong learner. They are learning-based.
read more →The Waiting Experience: First Encounters of the Customer Kind
Literally and metaphorically, “wait” is a four-letter word. It evokes all the times your mother told you to, drab waiting rooms populated with dusty magazines, backed up lanes on the freeway and clogged lines in the grocery store. Just thinking about it read more →
Thinking to Pin, and Pinning to Think
One book, two book, red book, blue book.
From there to here, from here to there, Gary’s books are everywhere!
Overstuffed, oversmushed…shelves two sizes too small.
Listen In: Gary Talks Achievement with Sales Guru Harvey Mackay
With more than 10 million books sold and over fifty years of experience under his belt, Harvey Mackay has plenty to offer in the way of sales advice. And, in his recent interview with Gary read more →
